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SMS Terms & Conditions
Harness Group, Inc. – SMS Campaign Terms and Conditions
1. Consent to Receive Messages
By opting in to receive SMS communications from Harness Group, Inc. (“Harness Group”), you consent to receive recurring text messages, including service updates, promotional offers, and operational alerts. Consent is not a condition of purchase.
2. Message Frequency
Message frequency may vary based on your interaction with Harness Group services. You may receive up to 3 messages per topic per 24-hour period, in accordance with applicable state laws.
3. Opt-Out Instructions
You may opt out at any time by replying “STOP” to any message. You will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
4. Help and Support
For help, reply “HELP” to any message or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 678-609-8150. Texting should only be directed to Harness Group–owned and controlled numbers and must supplement—not replace—support tickets, as outlined in the HG_How_To_Guide.
5. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Harness Group is not responsible for any charges incurred from your mobile service provider.
6. Data Privacy and Use
We respect your privacy. Your information will be used solely for the purposes described in these terms and in accordance with our privacy policy. We do not sell or share your data with third parties for marketing purposes.
7. Compliance
Harness Group complies with all applicable federal and state regulations, including:
- TCPA (Telephone Consumer Protection Act) – requiring prior express written consent for marketing texts.
- CTIA Guidelines – ensuring transparency, opt-out mechanisms, and message integrity.
- State-Specific Laws – including timing restrictions (e.g., 8 AM–8 PM) and frequency limits in states like Florida, Connecticut, and Oklahoma.
8. Changes to Terms
Harness Group reserves the right to update these terms at any time. Continued participation in the SMS program constitutes acceptance of any changes.